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| Hospitality Manager - Support Topgolf Independence Job Responsibilities - Lead and manage a team of hospitality staff, providing guidance, training, and performance evaluations. - Develop and implement operational strategies to enhance the guest experience and overall service quality. - Monitor and maintain appropriate inventory levels for supplies and equipment. - Collaborate with other departments to coordinate events, promotions, and special activities. - Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally. - Implement and enforce company policies and procedures to uphold service standards. - Manage budgets and financial aspects related to hospitality operations. - Stay current with industry trends and best practices to continuously improve service offerings. - Efficient scheduling of staff based on venue needs. Critical Skills & Experience Requirements - Prior experience in hospitality management or a related role. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Ability to work in a fast-paced environment and adapt to changing demands. - Proficiency in hospitality management software and Microsoft Office. - Knowledge of industry regulations and safety standards. - Financial acumen and budget management experience. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 2024-04-16T15:51:36Z | |
| Restaurant Hospitality Manager Golden Corral Parma Our franchise organization, M.O.R. Enterprise, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team At Golden Corral, we know that successful people are the foundation of our very successful company. We hire managers with the talent, integrity, and passion to promote our Caring Culture. We provide an environment that supports and empowers our people - not only to exceed our guests' expectations, but also to achieve their professional and personal goals. Talent, Focus, Commitment, Passion - These are just a few of the traits our most accomplished managers have in common. At Golden Corral, your ability to succeed is limited only by your energy and drive. Unequaled opportunity at the best chain restaurant company in the country In this role as Hospitality Manager, you are responsible for creating a spirit of hospitality in the Front-of-the-House through creating a warm and positive environment, selecting friendly and talented Co-workers, leading the human and financial resources in the Front-of-the-House to achieve a profitable operation and environment that "makes pleasurable dining affordable," while providing a dining experience that ensures our guests become long-term, loyal customers. As a member of the restaurant operations management team, you are also responsible for the restaurant's overall operations, including food quality, production, safety, and labor in absence of the General Manager and Kitchen Manager. Requirements: Strong, stable work history along with management experience in a high-volume, casual dining or family-style restaurant. Education and training normally associated with college coursework in business or hospitality. Successful completion Golden Corral's comprehensive management training program. Position requires a valid driver's license and an acceptable driving record. Thank you for your interest in Golden Corral. Our commitment to valuing diversity helps create an environment where everyone can be successful. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying. The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee. 2024-04-07T06:03:42Z | |
| Hospitality Team Member Chick-fil-A - Mentor, OH Mentor Chick-fil-A Mentor is looking for extraordinary smiles to join our Award-Winning Team As an industry leader in Customer Service & Hospitality, Chick-fil-A is one of the fastest-growing quick-service restaurants in the country. We pride ourselves in building a team of caring, compassionate and servant-hearted team members who thrive in an environment which seeks to bring out the very best in the people and the organization they serve. Hospitality Team Member: We are looking for individuals with a willing heart to serve others in exceptional ways in a fast-paced restaurant environment. Whether you are experienced or inexperienced, we offer training and leadership advancement for aspiring Team members. Responsibilities include: Cashier order taking, meal delivery, order processing, meal assembly, specialty drinks, catering, and customer service. Requirements: • Ability to multitask • Ability to work at a quick, yet efficient and thorough pace • Team-oriented, adaptable, dependable, positive attitude and strong work ethic • Ability to communicate effectively with guests and team members • Must be able to lift up to 50 lbs • Customer Service Pay Type : $10.50-$15.50/hr Position Type: Full-Time & Part Time, Morning & Day Shifts available. Our Benefits: • Flexible Schedule • Access to Scholarship Opportunities up to $25,000 per year • Sundays Off • Food Discounts • Paid Time Off • 401k Matching • Limited Holiday Hours • Tuition Assistance 2022-11-03T03:39:58Z | |
| Hospitality Summer Intern Drury Hotels Newburgh Heights Property Location:1380 East Sixth Street - Cleveland, Ohio 44114 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2023) Summary: Over the course of a 10-week program, the Hospitality Summer Intern will take part in a structured, on-the-job, practical learning experience, which involves a rotation between various hotel departments. In addition to hotel operations, the intern will participate in virtual student enrichment workshops hosted by the Drury learning department. Basic Qualifications: Requires energetic, enthusiastic students with strong customer service and critical thinking skills. Requires strong oral and written communication with ability to speak and receive direction (written and verbal) in English. Be open to constructive feedback and professional development. Rise. Shine. Work Happy. Hiring Immediately At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 5,000 team members work together-across 150 hotels in 26 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE Explore Our Culture Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruitingdruryhotels.com. 2024-03-02T14:59:08Z | |
| Hospitality Summer Intern Drury Hotels North Randall Property Location:4100 Orange Place - Orange Village, Ohio 44122 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2023) Summary: Over the course of a 10-week program, the Hospitality Summer Intern will take part in a structured, on-the-job, practical learning experience, which involves a rotation between various hotel departments. In addition to hotel operations, the intern will participate in virtual student enrichment workshops hosted by the Drury learning department. Basic Qualifications: Requires energetic, enthusiastic students with strong customer service and critical thinking skills. Requires strong oral and written communication with ability to speak and receive direction (written and verbal) in English. Be open to constructive feedback and professional development. Rise. Shine. Work Happy. Hiring Immediately At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 5,000 team members work together-across 150 hotels in 26 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE Explore Our Culture Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruitingdruryhotels.com. 2024-03-02T14:59:09Z | |
| Hospitality Summer Intern Drury Hotels Beachwood Property Location: 4100 Orange Place - Orange Village, Ohio 44122 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2023) Summary: Over the course of a 10-week program, the Hospitality Summer Intern will take part in a structured, on-the-job, practical learning experience, which involves a rotation between various hotel departments. In addition to hotel operations, the intern will participate in virtual student enrichment workshops hosted by the Drury learning department. Basic Qualifications: Requires energetic, enthusiastic students with strong customer service and critical thinking skills. Requires strong oral and written communication with ability to speak and receive direction (written and verbal) in English. Be open to constructive feedback and professional development. Rise. Shine. Work Happy. Hiring Immediately 2024-03-04T09:01:48Z | |
| Hospitality Summer Intern Drury Hotels Bratenahl Property Location: 1380 East Sixth Street - Cleveland, Ohio 44114 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2023) Summary: Over the course of a 10-week program, the Hospitality Summer Intern will take part in a structured, on-the-job, practical learning experience, which involves a rotation between various hotel departments. In addition to hotel operations, the intern will participate in virtual student enrichment workshops hosted by the Drury learning department. Basic Qualifications: Requires energetic, enthusiastic students with strong customer service and critical thinking skills. Requires strong oral and written communication with ability to speak and receive direction (written and verbal) in English. Be open to constructive feedback and professional development. Rise. Shine. Work Happy. Hiring Immediately 2024-03-04T09:01:36Z | |
| Hospitality Supervisor - Rocket Mortgage FieldHouse ARAMARK Newburgh Heights Job Description Under the direction of the Guest Service Manager, the Guest Services Supervisor is responsible for the work that is carried out within the Guest Services Department. Coordinates Guest Services at the conference center so that staff members and guests experience a positive impression of the facility. Job Responsibilities ? Supervises Guest Services Support Staff in providing 24 hours a day, 7 days a week coverage. ? Coordinates registration functions and transportation for all guests. ? Trains Front Desk/Concierge personnel by utilizing training programs established in conjunction with Aramark, and conference center clients. ? Oversees front desk and concierge's tasks to ensure world class service is provided in the following areas: ? Check in and check out functions ? Ensures proper execution of Lobby Ambassador Program. ? Guest orientation of the local area and the conference center facilities ? Proper telephone service technique and PBX operation ? Handling of guest mail, messages and special deliveries ? Coordinating reservations for guest transportation ? Full understanding and utilization of the property management system ? Familiarization with night audit function ? Assisting all guests in any way possible including following up on guest concerns in a timely manner. ? Maintaining a limited supply of sundries and restocks as necessary. ? Issuing and monitoring safe deposit boxes ? Opening and closing of support staff cashier banks. ? Design and implement training programs to ensure that all staff are well-versed in daily job functions, safety awareness, and Aramark policies and procedures. ? Responsible for ordering, storing and inventory of all supplies necessary to perform daily operations. ? Communicate closely with all departments to ensure a seamless guest experience. ? Establish, implement, and follow all emergency procedures. ? Perform any or all other duties as assigned by Guest Services Manager At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires a positive attitude, strong work ethic, and a commitment to providing world-class service to the client, guests, and co-workers. ? A strong knowledge of personal computers is essential. ? Experience in all facets of providing guest services. ? Must be able to lead, motivate, and communicate effectively with others. ? Strong organizational abilities. ? Preferably two years in hospitality services or like environment performing like duties as Guest Services or Concierge?s supervisor. ? Must be able to read, write, and clearly speak English This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter . 2023-09-19T14:53:31Z | |
| Hospitality Supervisor - Rocket Mortgage FieldHouse Aramark Cleveland Job Description Under the direction of the Guest Service Manager, the Guest Services Supervisor is responsible for the work that is carried out within the Guest Services Department. Coordinates Guest Services at the conference center so that staff members and guests experience a positive impression of the facility. Job Responsibilities • Supervises Guest Services Support Staff in providing 24 hours a day, 7 days a week coverage. • Coordinates registration functions and transportation for all guests. • Trains Front Desk/Concierge personnel by utilizing training programs established in conjunction with Aramark, and conference center clients. • Oversees front desk and concierge's tasks to ensure world class service is provided in the following areas: • Check in and check out functions • Ensures proper execution of Lobby Ambassador Program. • Guest orientation of the local area and the conference center facilities • Proper telephone service technique and PBX operation • Handling of guest mail, messages and special deliveries • Coordinating reservations for guest transportation • Full understanding and utilization of the property management system • Familiarization with night audit function • Assisting all guests in any way possible including following up on guest concerns in a timely manner. • Maintaining a limited supply of sundries and restocks as necessary. • Issuing and monitoring safe deposit boxes • Opening and closing of support staff cashier banks. • Design and implement training programs to ensure that all staff are well-versed in daily job functions, safety awareness, and Aramark policies and procedures. • Responsible for ordering, storing and inventory of all supplies necessary to perform daily operations. • Communicate closely with all departments to ensure a seamless guest experience. • Establish, implement, and follow all emergency procedures. • Perform any or all other duties as assigned by Guest Services Manager At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications • Requires a positive attitude, strong work ethic, and a commitment to providing world-class service to the client, guests, and co-workers. • A strong knowledge of personal computers is essential. • Experience in all facets of providing guest services. • Must be able to lead, motivate, and communicate effectively with others. • Strong organizational abilities. • Preferably two years in hospitality services or like environment performing like duties as Guest Services or Concierge’s supervisor. • Must be able to read, write, and clearly speak English This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter . 2023-08-17T12:18:15Z | |
| Hospitality Supervisor - Rocket Mortgage FieldHouse Aramark Corp. Bratenahl Under the direction of the Guest Service Manager, the Guest Services Supervisor is responsible for the work that is carried out within the Guest Services Department. Coordinates Guest Services at the conference center so that staff members and guests experience a positive impression of the facility. Job Responsibilities Supervises Guest Services Support Staff in providing 24 hours a day, 7 days a week coverage. Coordinates registration functions and transportation for all guests. Trains Front Desk/Concierge personnel by utilizing training programs established in conjunction with Aramark, and conference center clients. Oversees front desk and concierge's tasks to ensure world class service is provided in the following areas: Check in and check out functions Ensures proper execution of Lobby Ambassador Program. Guest orientation of the local area and the conference center facilities Proper telephone service technique and PBX operation Handling of guest mail, messages and special deliveries Coordinating reservations for guest transportation Full understanding and utilization of the property management system Familiarization with night audit function Assisting all guests in any way possible including following up on guest concerns in a timely manner. Maintaining a limited supply of sundries and restocks as necessary. Issuing and monitoring safe deposit boxes Opening and closing of support staff cashier banks. Design and implement training programs to ensure that all staff are well-versed in daily job functions, safety awareness, and Aramark policies and procedures. Responsible for ordering, storing and inventory of all supplies necessary to perform daily operations. Communicate closely with all departments to ensure a seamless guest experience. Establish, implement, and follow all emergency procedures. Perform any or all other duties as assigned by Guest Services Manager At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires a positive attitude, strong work ethic, and a commitment to providing world-class service to the client, guests, and co-workers. A strong knowledge of personal computers is essential. Experience in all facets of providing guest services. Must be able to lead, motivate, and communicate effectively with others. Strong organizational abilities. Preferably two years in hospitality services or like environment performing like duties as Guest Services or Concierge's supervisor. Must be able to read, write, and clearly speak English This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Cleveland 2024-03-18T17:24:43Z |
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